Lotus & Lark CARE · YOUR JOURNEY, TAKEN CARE OF
Your care journey,
personally coordinated.
From your first enquiry to your return home, Lotus & Lark brings your travel, accommodation and recovery support together. Enjoy the convenience of one personalised plan and a dedicated coordinator by your side.
For patients booking treatment through Lotus & Lark—and those who have already chosen their hospital.
TRAVEL · STAY · RECOVERY
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Travel, coordinated
Visa assistance, flight booking support and private transfers, brought together around your treatment.
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Space to recover
Patient accommodation and meals, with a setting chosen for your comfort and length of stay.
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Convenience, every day
A named coordinator and 24/7 assistance, with practical support throughout your journey.
YOUR PERSONAL POINT OF CONTACT
24/7
Assistance throughout your journey
One named coordinator.
Every detail connected.
Every detail connected.
ONE PERSON TO TURN TO
Your dedicated coordinator.
A named coordinator gets to know your plans and helps bring the details together. With 24/7 assistance, you have a consistent point of contact throughout your time with Lotus & Lark.
Appointments made simpler
Specialist assessment arrangements, hospital appointments and follow-up planning, coordinated around you.
Help when plans change
Support with revised travel dates, extended accommodation and additional appointments.
Communication with ease
Interpretation and practical guidance to help you navigate appointments and everyday arrangements.
Your journey stays connected
Travel, hospital care and recovery arrangements coordinated from the first enquiry through your return home.
01 / BEFORE ARRIVAL
BEFORE YOU TRAVEL
Arrive with the details in place.
Prepare for your journey with Lotus & Lark’s help. We coordinate your specialist assessment arrangements and build a travel and stay plan around your treatment dates.
01
Visa assistance
Guidance and assistance with your medical travel visa arrangements.
02
Flight booking assistance
Help choosing and booking flights around your agreed travel plan.
03
Your stay, arranged
Accommodation, meals and the right setting for your time in India.
04
A smooth arrival
Airport pickup and local transport arranged for your stay.
02 / IN INDIA
DURING YOUR STAY
More time to focus on yourself.
Lotus & Lark handles the practical arrangements so you can focus on your appointments, treatment and recovery. Your coordinator helps keep each part of your stay connected.
01
Private transport
Airport transfers and local transport for your appointments and agreed journeys.
02
Hospital coordination
Help organising appointments, admission arrangements and communication with your treating team.
03
Interpretation support
Assistance with communication during your hospital visits and care arrangements.
04
Everyday assistance
A familiar contact for accommodation, meals and practical questions during your stay.
YOUR RECOVERY SETTING
Choose the place that feels right for you.
Your Lotus & Lark Care plan includes patient accommodation and meals. Choose from a hotel suite, boutique hotel or serviced apartment, with the length of stay tailored to your treatment and recovery plan.
01
HOTEL COMFORT
Hotel Suite
A private hotel setting for patients who appreciate hotel services and a comfortable place to rest between appointments.
Patient accommodation & meals · One companion included
02
A SMALLER, PERSONAL SETTING
Boutique Hotel
A smaller hotel setting for a relaxed stay, with accommodation, meals and transport coordinated around your care.
Patient accommodation & meals · One companion included
03
SPACE TO FEEL AT HOME
Serviced Apartment
A home-like setting for longer stays or patients who prefer more independence. Lotus & Lark helps select a suitable apartment and arrange your meals and support.
Patient accommodation & meals · One companion included
Photographs illustrate accommodation styles. Your property is selected as part of your personalised plan.
Support at every stage of recovery.
RECOVERY SUPPORT
Support for the next stage of your care.
Lotus & Lark helps organise recovery services around your treating team’s recommendations, bringing practical support and care arrangements into your personalised plan.
Nursing support
Nursing arrangements suited to your recovery needs.
Physiotherapy
Help arranging physiotherapy to support your prescribed rehabilitation plan.
Doctor visits
Coordination of doctor reviews during your recovery stay.
Medicines & pharmacy care
Discharge medicines and medicine delivery coordinated during your stay.
SOMEONE CLOSE, BESIDE YOU
Bring a companion.
Share the journey.
1 companion · Accommodation + meals
Accommodation and meals for one companion are included during both your hospital stay and your recovery accommodation stay. Lotus & Lark helps plan the arrangements so someone close can be there with you.
YOUR RETURN HOME
Your journey, thoughtfully connected.
01
Start a conversation
Tell us about your plans. Lotus & Lark helps arrange the next assessment and brings your requirements together.
02
Receive your care plan
Your personalised quote brings accommodation, meals, transport and coordination into one agreed plan.
03
Travel, stay & recover
Your coordinator supports you through appointments, your accommodation stay and recovery arrangements.
04
Return & stay connected
Lotus & Lark helps coordinate your return journey, care records and follow-up consultations through Lotus & Lark.
YOUR QUESTIONS
Before you begin.
Yes. Lotus & Lark Care is available to patients booking treatment through Lotus & Lark and to those who have already selected their hospital. We can coordinate your travel, stay and practical support around those arrangements.
Your personalised plan brings together a dedicated coordinator, 24/7 assistance, assessment arrangements, visa and flight booking assistance, accommodation and meals, airport transfers, local transport, interpretation and recovery support. Accommodation and meals for one companion are included too.
Lotus & Lark provides flight booking assistance. You pay the actual airfare separately.
Your stay is planned individually around your treatment, recovery and treating team’s advice. Your Lotus & Lark Care plan sets out the agreed accommodation duration.
Yes. Your coordinator can help arrange extended accommodation, changed travel dates and additional appointments.
Follow-up consultations are arranged through Lotus & Lark. Your coordinator helps organise the next review and keep your care journey connected.
LET’S PLAN YOUR JOURNEY
Request your Lotus & Lark Care plan
Tell us a little about your plans. We’ll help bring your travel, stay and support together in a personalised quote.
Travel coordination.
Comfortable recovery.
Convenience, every day.
Comfortable recovery.
Convenience, every day.
Your personalised plan includes patient accommodation and meals, plus accommodation and meals for one companion.
Whether you book treatment through Lotus & Lark or already have a hospital in mind, we bring the practical details together. Your accommodation, meals, transfers and support are tailored to your journey.